Shop Terms & Conditions

Last updated: 29 October 2026

About this shop

This shop is operated by Switched On IT Limited, 20 Martbern Crescent, Bishopdale, Christchurch 8053, New Zealand. We supply IT products to customers in New Zealand.

Email stephen@switchedon.co.nz or call +64 27 416 8842.

Prices and GST

Prices are in New Zealand dollars. Product prices include 15% GST by default. You can switch the catalogue to show prices excluding GST; those prices are labelled “+ GST”. Cart and checkout totals include GST. Delivery charges and the total payable are shown before you place your order.

Ordering and availability

Please check the product description, model number, delivery address and order total before placing your order. Contact us first if you need advice about compatibility or suitability.

Product and stock details are supplied from our latest supplier import and can change. An order acknowledgement confirms that we have received your order; it is not a dispatch confirmation. Orders are shipped directly from Dove. If an item cannot be supplied, we will contact you to arrange a refund or an alternative you agree to. We will not substitute a product or increase an agreed order price without your agreement.

Card payments

Card payments are processed securely by Stripe at checkout. Creating a customer account does not provide credit or invoice terms.

Approved business invoice accounts

Invoice payment is available only to customers we have individually approved for account terms. You must sign in to your approved account to use it. Entering a business name or registering an account does not grant approval.

Your assigned terms are either payment within 7 days of the invoice date, or payment by the 20th of the month following the invoice date. We issue the invoice separately and show the due date on it. The terms accepted for an order remain attached to that order even if we later change your account terms. Choosing invoice payment records an unpaid order; an order acknowledgement is not confirmation that the invoice has been paid.

Delivery, returns and privacy

Our Delivery policy explains courier charges and delivery arrangements. Our Returns & Refunds policy includes our 14-day unopened-item change-of-mind offer and faulty-goods remedies. Our Privacy Policy explains how we handle personal information.

Your legal rights and getting help

Nothing in these terms limits rights or remedies that cannot lawfully be excluded under New Zealand law, including the Consumer Guarantees Act and Fair Trading Act where they apply. Registering as a business or receiving invoice terms does not, by itself, exclude those rights.

Contact us first if you have a concern so we can work with you to resolve it. New Zealand law applies. Updates to these terms apply to future orders and do not remove rights attached to an order already placed.